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Working in Sales: forget everything you thought you knew.

Working in Sales: forget everything you thought you knew.

New Grads Training

The emblem of the Sales industry, for me, has always been David Brent, in the mournful third series of The Office. Sacked and in constant disgrace, Brent is now selling cleaning products out of the boot of his car. We see him, haggard and paunchy, eulogising a dish cloth to a bewildered-looking caretaker. “Because of the texture and quality of the shammy,” he exclaims, scrubbing at an invisible stain on a wall, “that’s coming off with tap water!”. The customer does not seem convinced. We suspect that Brent may be sleeping in his car.

‘Sales’ rarely figures in graduates’ lists of dream careers; though they tend to be worse-paid and slower-moving, its close relatives, Marketing and Advertising, attract far more applications. Its relative unpopularity may be, in part, because of its diffusion; while you might seek to join a well-known advertising or marketing company, there are very few specialised ‘Sales’ companies. Instead, the great majority of businesses have in-house Sales teams, and a huge number of graduate careers begin in these teams.

But graduates’ reluctance to work in Sales is also based on a whole host of misconceptions about what the job involves. There’s a side of the industry Brent didn’t discover- one quite separate from the drudgery of mis-sold PPI and phone contracts, and one that doesn’t involve accosting shoppers to secure £3 a month for the Donkey Sanctuary. Business-to-business (B2B) Sales is a sizeable, if lesser-known, part of the Sales industry, and a very different beast. It means selling products not to consumers, but to companies; not dishcloths, but services, resources, technologies at the cutting edge of innovation.

B2B Sales

B2B Sales deals with the ‘invisible cogs’ at work in different businesses or industries; the security systems, email marketing strategies and pieces of hardware that the customer does not see, but that directly impact a company’s profits. A job as demanding as it is fast-paced, it is neither for the faint-hearted nor the faint-minded. Personality is important, but knowledge and understanding are vital; a 2010 survey by McKinsey found that the second-biggest reason that B2B sales fail is the seller not adequately understanding their own product, its competitors, or its relevance to their customer’s business. If this seems a daunting prospect, it is also the reason why B2B Sales roles teach graduates so much that allows them to flourish in other industries- to succeed, you need to grasp far more than a single product. You need to get your head around the precise workings and cultures of each company you work with; the ways different businesses relate to their partners and customers; the shapes of entire sectors. It is a job that will likely involve you in meetings and discussions with people at the top of a company’s food chain- people who, often, started their own careers in Sales, and are equipped to spot pre-rehearsed patter, poke holes in feeble arguments, challenge facts and figures. Business giants like James Caan and Warren Buffett started their careers in B2B Sales; poor old Brent was scuppered before he began.

Venatrix’s graduate Sales roles have average starting salaries of £25,000, plus the opportunity to earn at least £10,000 commission in the first year. Want to learn more? Check them out here or give us a call to discuss your career aspirations on 0203 805 3350.