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Customer Success Manager
£30K basic – £37K basic + £10K OTE
This is a once in a lifetime career opportunity to join one of the fastest growing technology companies in the world. Providing a suite of highly effective project management tools to clients internationally, the company has recently extended its footprint to the UK market and as such, has assembled a crack team of its current star employees and leaders from Silicon Valley to Australia and beyond to kick off the UK market launch. You will have the opportunity to learn SaaS software customer success from some of the most successful people in the industry.
The company are looking for a Customer Success Manager to help them to support their UK clients. Client satisfaction is at the heart of this organisations brand and this role is pinnacle in ensuring clients are happy with the software and want to renew their subscription. The role will start with an expenses paid trip to California for a full training and induction. As a Business Development Representative, you will be responsible for forging new business relationships for the company. A comprehensive progression plan is in place to allow you to learn, develop and grow, assuming more responsibility for larger clients as your experience manifests.
The company is internationally regarded and along with a lively company Instagram page, also boasts a string of awards around the quality of their solution, leadership, relationship with clients and is impressively named as one of Glassdoor’s Best Places to Work
* Some commercial experience in any of the following
o Customer support
o Customer success management
o Account Manager
o Technical support
o Software sales
* High levels of integrity
* Devotion to client satisfaction!
* The ability to find solutions to challenges
* Logical mind
* Clear communication skills
* Ability to build professional relationships
* Team player with a sense of ambition and fun!
This position is likely to be in massive demand so do not delay and apply today!